About this course
Digital Desk: Operations Digital Information Management is an online self-learning course which will provide you with a full understanding on how to manage digital information in OCB, how to identify the different types of files, documents and other records, and how to use guidelines, tools and digital platforms.
It has been ideated by the Operations IKM (Information and Knowledge management) unit. This is mandatory only for Mission and RST/Cell Teams owners but recommended for field and RST/Cell staff as well as HQ staff needing access to operational information.
It will introduce you to Information and knowledge management, the benefits, platforms and roles. You’ll be able to navigate and use the new Teams solution for the field and the OPS department, add, find, co-edit and share files into it.
An extra module is available for Mission and RST-Cell Teams Owners and Admin to learn how to manage permissions in the Mission and RST-Cell workspaces, add new users to the correct permission group, change document or folder access permanently, etc.
Target audience
Although mandatory for Mission and RST/Cell Digital Desk owners, it is highly recommended for field and RST/Cell staff, as well as HQ staff with a computer requiring access to operational information and Digital Desk.
This course is also open to HQ staff, who need regular access to operational information.
Validation
OCB
Duration
2h
Learning objectives
At the end of this course participants will be able to:
- Describe what IKM is (records, knowledge, etc.) and its benefits
- Choose which MSF platform or tools to use according to the scope/needs and the phase of the document lifecycle
- Manage information (create, share, co-edit, save, publish, archive, destroy/retain) according to document lifecycle and to the folder and permissions structure designed
- Navigate in the new Teams solution for the field or the OPS department
- Add, find, co-edit and share files in Teams/SharePoint
For Mission RST/Cell Owners and Admins:
- Identify the roles and responsibilities of Owners and Admins
- Add new users to the correct permission group
- Change document or folder access permanently
List of contents
A. Introduction to IKM
- What is Information, Record and Knowledge management?
- Information management roles and responsibilities
- Where to find information?
- The document life-cycle
- Create a document and save it
- Collaborate to develop it
- It becomes a record
- Publish it for use and promote
- Archive it
- Introduction to Digital Desk
- Digital Desk architecture and permission logic
- Digital Desk roles and responsibilities
- File management in Digital Desk
- Owners’ and Admin's responsibilities
- Users, groups and permissions
- How to manage accesses
- Delete when no longer needed
Module 2: Digital Desk for owners and admins
- Management of the Digital Desk from the Owners and Admins perspective
Methodology
Self-paced e-learning
Evaluation
Test at the end of the course.
Certification
A certificate of completion and a badge will be issued at the end of the course.
Release and update
October 2023
Technical considerations
The course is available on the web only and it can be best completed on a computer, laptop or tablet. This course contains links to external websites to which you might need to log in with MSF credentials. If the modules do not load properly, refresh the page. Prefer the use of Edge and Chrome browsers over Firefox.
About this course
This onboarding is meant for MSF OCB international staff joining the interventions
in and around the war in Ukraine. It consists of videos addressing the context of the Ukraine Crisis, and a selection of e-learning
courses on some fundamental concepts that apply in this context.
This onboarding does not replace in-person briefings, but serves as a foundation to get on board.
Target audience
This resource is aimed at MSF OCB international staff joining MSF activities in or around Ukraine.
Learning objectives
The objective is for MSF to be able to:
- explain some basic roots to the conflict
- explain the legal framework for MSF activities
- explain basics on how to protect oneself
List of contents
Content will evolve depending on context and activities implemented in the field.
Certification
No certification will be awarded. Completion of the briefings will be checked by the taskforce before you depart to the field.
Enrolment
This onboarding portal is accessible only to people identified and matched for a position in or around Ukraine. An enrolment key (password) is required and will be shared by the OCB Ukraine Taskforce (or Development Advisors and Career Managers) with these people exclusively.
About this course
This introduction to Duty of Care sets the frame for looking at risks MSF staff are exposed to through their work. This introduction outlines fundamental concepts of duty of care. It paves the way for more detailed tutored DoC discussions at various levels of training.
Target audience
This course is addressed at anybody involved in staff-related risk analysis.
Learning objectives
At the end of this course, participants will be able to:
- define duty of care,
- explain the transversality of risk analysis through 4 pilars of DoC, and
- explain the 3 phases related to risk exposure and management.
List of contents
- Security, safety (including health), legal and administrative pillars of Duty of Care
- Pre- and post exposure risk management activities
Certification
Participants will receive a badge upon completion.
About this course
Introduction to International Humanitarian Law (IHL) - International Armed Conflict (IAC) is dedicated to first-line field staff, as an introduction to the legal frame that protects their activities in times of International Armed Conflict (IAC). It is an introduction to some key aspects of International Humanitarian Law (IHL), in the hope it will help when staff in the field face specific situations in times of IAC.
Target audience
This course is dedicated to first-line field staff. Coordinators would still be part of the target group if they have not had access to basics of IHL.
Learning objectives
At the end of this course, participants will be able to:
- Define an IAC
- Identify parties to conflict and the various status that apply (combatant, civilian…)
- Identify who is protected under IHL, under what conditions, and actions that would cause loss of protection in a context of IAC
List of contents
- Legal framework applicable during IAC
- Sources and key principles of IHL
- Protection of medical care, conditions and loss of protection
- IDP and refugee status, what to anticipate when caring for patients during IAC
Certification
A Tembo badge will be awarded upon completion of the course. It will require completion of activities and a passing grade (80%) in the final quiz.
Enrolment
This course is open to anyone in MSF interested in the topic of IHL. It is therefore accessible for self-enrolment.