Résumé des ressources

About the course

By the end of the course, you will be able to effectively describe and implement good dispensing practices. This includes preparing the prescribed treatment, handing it out to patients, and communicating effectively on how to take it correctly in order to ensure quality care. 

Target audience

This course is for all MSF dispensers and their managers. 

Validation

Duration

Approximately 2 hours

Learning objectives

Upon completion, you will be able to: 

• Explain good dispensing practices, 
• Describe the 4 major aspects of good dispensing practices, 
• Explain the different steps of the dispensing process 
• Ensure that a prescription meets all basic requirements 
• Apply the WWHAM approach (Who-What-How-Adverse reactions/Allergies – Monitoring) 
• Create a treatment dispensing aid with the medical team 
• Effectively communicate with patients about their treatment by applying the established dialogue framework “WUF model” (Welcome-Understand-Facilitate) with the patient 
• Outline the responsibilities and boundaries of each medical team member’s role to ensure proper dispensing of treatment and that support is sought when necessary 
• Explain the 3 mains key elements of an effective team 

List of content

• Definition 
• The 4 pillars of good dispensing practices 
• Ensuring standards: Tools to detect and correct deviations

• The WWHAM approach 
• Creating treatment dispensing aids 
• The WUF approach: a dialogue framework 

• Being part of an interdisciplinary team 
• The effective team 

Methodology

Self -paced/Self-learning which includes engaging with content including reflection and practical exercises, quizzes questions, job aids, learning journal, video. 

Evaluation

Certification

On completion of all activities, you will be awarded an attendance certificate and a badge.

Technical consideration

The course is best completed on a computer, laptop or tablet on Tembo website. However, it should also be possible on a mobile as long as the screen size is large enough.

Date of release

January 24, 2025

About the course

This introductory online course is for everyone in MSF. It is meant to be an eye-opener on inclusion of persons with disabilities both as patients in our projects and as MSF employees in both offices and projects. It provides theory, tips, tools, and resources on where and how to start on inclusion of persons with disabilities. It will help you to identify the diverse needs of persons with disabilities (PWDs), to consider that persons with disabilities are resources themselves and to develop strategies that remove barriers hindering the inclusion of PWDs in MSF projects and offices. It is also a possible point of entrance on Diversity, Equity, and Inclusion at large.

This course is offered and maintained by the hub on inclusion of persons with disabilities (PWDs) in MSF. Since January 2022, the hub is run by a partnership between MSF-WaCA (West and Central Africa) operational centre and MSF-Norway.

The original version of this course created in 2018-2019 is the result of a close collaboration between FEDOMA (a disability organization based in Malawi), MSF Canada (then expert in development of e-learnings) and the TIC* project on inclusion of PWDs 2018-2021 (sponsored by MSF Norway and OCB), a precursor to the hub.

Target audience

This course is customized for MSF and designed to target all MSF members and staff working in operational projects like in MSF headquarters and offices. 

This course is for instance very suitable for induction of all staff, as part of health promotion education, for everyone interested by community approach and patient-focused approach. It is also suitable for HR or office management personnel interested by inclusion or logistic personnel interested by universal design and accessibility. It is an eye-opener for everyone in MSF.

Validation

The course is validated by the hub on inclusion of persons with disabilities in MSF. The hub is run by a partnership between MSF-WaCA (West and Central Africa) operational centre and MSF-Norway.

Duration

The course will take you about 2 hours to complete.

Learning objectives

At the end of this course, participants should be able to:

• build an understanding of the situation of persons with disabilities worldwide.
• connect how the situation of persons with disabilities is relevant to MSF as a humanitarian organization.
• analyse institutional, physical, communication and attitudinal barriers that impede access for persons with disabilities.
• examine approaches to persons with disabilities that affect their participation within MSF and their access to MSF services.
• identify best practices to respectfully refer to and interact with persons with disabilities.
• clarify best practices that increase the inclusion of persons with disabilities within MSF at the project level.
• devise strategies that increase the inclusion of persons with disabilities within MSF offices and Headquarters
• develop strategies that increase the inclusion of persons with disabilities as employees within MSF as an inclusive organisation.
• encourage MSF’s reflection on inclusion and diversity in general.

List of contents

• Chap. 1 presents a general situation of persons with disabilities (PWDs) in the world.
• Chap. 2 shows the relevance of the topic for MSF.
• Chap. 3 analyses the obstacles PWDs are facing.
• Chap. 4 presents good practices and respectful interactions.
• Chap. 5 proposes tools for inclusion in MSF projects.
• Chap. 6 suggests good practices for inclusion in offices.
• Chap. 7 brings us to a reflection on inclusion of PWDs in MSF organisation.
• Chap. 8 proposes to extend the reflection to Diversity and Inclusion at large.

Methodology

Each objective is typically covered by:

• an introductory exercise or teaser
• some short theory under the form of video or interactive materials
• a quiz for the participant to review his learning.

Evaluation

To pass this course, learners will have to complete it.

Certification 

Upon completion, participants will be awarded a badge and a certificate.

Requirements/Prerequisites

There is no requirement to attend the course except speaking English. Note that this course is also available in French.

Release and update

The original version of this course was released on TEMBO in June 2020. This updated and upgraded version release date is May 2024. 

Technical considerations

The course can be completed on a computer, laptop or tablet or mobile phone. It can also be downloaded. 

Hyperlinks or links to websites are not available if you have downloaded the course and are completing it offline. You will need to have internet access to view them.

About the Course

The aim of this learning resource is to facilitate the induction of first time coordinators, so they are effective in their position as soon as possible.

The induction process has two parts:

• Resources – They gather the essential knowledge that coordinators should know about the main topics. The purpose is to give some clear and short information avoiding overwhelming people with too much material that can’t be processed in their available time. However, there are also additional resources in case the person has time, or need to get deeper in certain topics (eg. a FC going to a project where there are recurrent epidemics outbreaks, will need to know more on vaccination)

• Meetings – May happen either face to face or by videoconference. Its purpose is to complement the resources by ensuring participants understand the key points of the topics, and giving the opportunity to solve doubts that may have raised during the study of the resources.

  This resource does not substitute the briefings before going on mission, who is going to focus on the project and related specificities of the position. 

  Methodology

  You need to agree with your pool manager on the topics you are going to study, which depends on your background, experience, etc. Thus every person will go through different topics.

  You can access this resource also later once you are in the field, allowing you to refresh the concepts learnt, or get new ones whenever you feel it necessary.

  At the end of each topic there is a test that you need to pass, to confirm you have learned the most important things.

  The resource is open for anyone, but support and follow up (and certainly the meetings) will be done only to the selected participants.

  Who is this course addressed to?

  It is addressed to staff who is going to occupy coordination positions in their first mission with MSF. It has been designed for Field Coordinators, but many other positions and profiles can benefit of this resource.

  
  

Learning Objectives

The aim of this learning resource is to facilitate the induction of first time coordinators, so they are effective in their position as soon as possible. 

List of Contents

About the Course

À PROPOS DU COURS 

Il est vital que les résultats d'une enquête nutritionnelle soient aussi précis que possible car ils sont utilisés pour planifier les interventions. Il existe de nombreuses façons dont une enquête peut être biaisée ou imprécise et donner des résultats erronés ; le contrôle de la qualité des données est essentiel si l'on veut éviter ces problèmes. 

Cette formation décrira les outils de contrôle de qualité que la méthodologie SMART et le logiciel ENA suivent afin d'analyser la qualité globale des données de l'enquête nutritionnelle. 

À QUI S'ADRESSE CE COURS

• Epidémiologistes ou personnel médical impliqués dans les évaluations nutritionnelles.
  

APPROCHE DE LA FORMATION  

Il s'agit d'un cours en ligne synchrone basé sur des présentations Powerpoint dynamiques et des exercices en groupes et individuels avec le logiciel ENA. Courtes vidéos sont également incluses.

COMMENT S'INSCRIRE 

Inscription manuelle. Étudiants sélectionnés par le coordinateur du cours.

ÉVALUATION 

Non Applicable

CERTIFICATION 

No certification

Learning Objectives

A la fin des sessions, les participants seront capables de :

• Décrire les éléments clés de la méthodologie SMART pour les enquêtes nutritionnelles.
  
• Utiliser ENA, le logiciel d'analyse recommandé par SMART pour les évaluations nutritionnelles.
  
• Connaître l'importance du test de standardisation et du contrôle de plausibilité pour garantir la qualité des données.

List of Contents

Module 1 : Aperçu

• Aperçu de la méthodologie SMART. Eléments clés
  
• Aperçu du logiciel ENA. 

Module 2 : Planification 

• Taille de l'échantillon et conversion en nombre de ménages
  
• Déterminer le nombre de grappes
  
• Clusters de réserve
  
• Table de nombres aléatoires (ENA)
  

Module 3 : Formation. Test de standardisation 

• Objectifs et principes du test de standardisation.
  
• Procédures pour le test de standardisation.
  

Module 4 : Saisie des données anthropométriques 

• ENA. Écran de saisie des données
  
• ENA : écran des options
  

Module 5 : Contrôle de plausibilité 

• Contrôle de plausibilité
  
• Interprétation des résultats.
  

Module 6 : Résultats pour l'anthropométrie

• Résultats pour l'anthropométrie
  
• Prévalence cGAM et cSAM
  

Module 7 : Mortalité dans ENA

• Calcul de la taille de l'échantillon en ENA
  
• Outils de collecte de données
• Analyse des données

About the Course

This course covers key principles, best practices, and real-world case scenarios to help you understand and safeguard sensitive information against cyber threats. It is mandatory for all MSF Staff, to protect our organization’s data with a foundational understanding of information security.

Target Audience

Mandatory for all MSF OCBA Staff (opened to other MSF sections)

Duration

Between 1 hour and 30 minutes, and 3 hours.

Learning Objectives

At the end of this course, participants should be able to identify threats and risks related to information security and, by following best practices shown along the training, help the organization to better protect MSF data, applications, and information systems.

In parallel, when in doubt, all OCBA users should be capable to address InfoSec doubts and incidents to the corresponding focal points.

List of Contents

To properly complete this first edition of the course, an approximate dedication of 2 hours and 30 minutes will be necessary (including exercises, videos, and non-dynamic syllabus).

1. Module 1. Introduction [25 min]
• 1.1 Welcome to InfoSec Fundamentals
• 1.2 InfoSec at OCBA and MSF Spain
2. Module 2. MSF User Account protection [40 min]
• 2.1 Accounts Usage
• 2.2 Credentials Management (Passwords)
• 2.3 MFA (Multi Factor Authentication)
3. Module 3. InfoSec Threats [35 min]
• 3.1 Incidents vs. Alerts
• 3.2 Social engineering attacks
4. Module 4. Best Practices [50 min]
• 4.1 Workspace
• 4.2 Apps and navigation online

Methodology

Self-paced learning.

Evaluation

Quizzes and activities during the course, and a General Knowledge Quiz at the end of the course.

Certification

Badge.

Requirements/Prerequisite

None.

Enrolment

Automatic enrolment (OCBA) and self-enrolment (others).

About the Course

*EXTERNAL TRAINING:

• 4-6H

• EN/FR

• FREE

• With certificate. This is not an MSF certificate.

This external course is about health and hygiene promotion in a WASH emergency. It helps the learner practice critical reflection throughout the simulated project, with reference to the context they are working in, the population affected by the crisis  and decisions to be made.

Considerations for external training:

• Since these trainings were created outside of MSF, MSF will not offer Tembo badges for these courses.  In some cases, individual courses may offer their own certificate or other recognition when you finish the course. Tembo will NOT be responsible for the registration, operation, support, or certification of the course because it is an external platform.

• Remember that the completion of external online training does not exempt you from following MSF standards, protocols, procedures, policies or Codes of Conduct of the organization. 

• If you have doubts about which course might be best for you or would like more information about accessing online training, please speak with your line manager/HR and ask for help. 

About the course

Welcome to this training about Initial Budget and Budget Monitoring.

It includes different situations we face in the field when defining our initial budget and/ or monitoring our approved budget and operations' implementation.

It aims to help you understand and improve the budget related processes within MSF. You will be able to analyze our operational activities and needed financial & HR resources, to work as a team and to identify main roles within the process.

Target audience

It’s addressed to all MSF OCBA field staff:

• First missioners FINCOs, Finance Managers.
• All positions involved in budget planning and monitoring exercise.
• Anyone not directly involved in budget planning and monitoring but that may require to understand what a budget is (i.e.: Finance Assistants, ACMAs, Accountants, Cashiers Logistic, Medical, FIELDCO or HOM Assistants, ACMA, Deputy positions, etc.).
• Anyone interested in learning about the budgeting process in MSF.

Duration

Approximately 8-10 hours

Learning objectives

You will be able to: 

• Work with the whole team when defining an initial budget.
• Carry out a monthly follow-up of our activities and related financial figures in order to be able to react and take decisions on time.
• Work as a team and communicate budget issues among the Project and Capital coordination teams.
• Build an initial budget in line with the mission operational activities.
• Interact with the different team members and support each other when translating the Mission Annual Plan into financial resources.
• Analyze how operational decision changes could impact the required financial resources.

List of contents

• Introduction
• Introductory video
• Budget definition and Budget process
• Pill 1: HOM update on general strategies and next steps
• Pill 2: Detailed plans and initial budget definition begins!
• Pill 3: Fin-Admin Manager and FINCO organizing the Budget in Capital             
• Pill 4: FIELDCO reviewing the budget with the project team            
• Pill 5: Narrative and Initial Budget is received in Capital  
• Pill 6: Bilateral Projects – Capital to review Narrative and Initial Budget   
• Pill 7: Feedback after final meeting with the cell
• For your reflection     
• QUIZ on Initial Budget        
• Pill 1: Budget main concepts, team roles and responsibilities, who does what?             
• Pill 2: Medical Budget Monitoring           
• Pill 3: How to effectively monitor construction planning and related budgets in the mission      
• Pill 4: How to manage our referral patients' costs and related food needs              
• For your reflection
• QUIZ on Budget Monitoring            

Methodology

This is a self-learning course which includes real scenarios presented through illustrations and comics.

The characters involved will help you to analyze key messages and aspects about Initial Budget and Budget Monitoring and maybe, they will help you visualize some real meetings and situations in the Field.

Besides illustrations and comics, you will find key messages, points for your reflection and one quiz by block.  

Evaluation

To pass this course learners will have to complete all the activities. 

Certification

After successful completion of this course, participants will receive a certificate and a digital badge awarded by MSF OCBA.

About the Resource

Initiation to the DDD Tool

Target  audience

Pharmacists, MTLs, MedCos, all the clinical teams

Learning Objectives

To understand the scope of the DDD tool and how to use it

List of Contents

-Video about the theory

-Video about the practice

-SOP

-Example of the tool used

Certification

No certificate nor badge is offered for accessing this resource.

About the course

Instructional Design CPD serves as the pre-reflection and follow-up space to the weekly 45-minute-long workshops offered to OCB LnD staff aimed at developing the foundations of instructional design, together with all the issues surrounding the creation of efficient learning experiences.  

Target audience

The workshops would be primarily aimed at LnD staff responsible for the creation of digital learning experiences, although anyone willing to learn about instructional design and Totara’s functionalities at large would also greatly benefit from attending.  

Validation

This CPD offer is only validated for OCB LnD staff members. 

Duration

Work will vary depending on the theme and nature of the workshop, although this should never exceed 1h per workshop. 

Learning objectives

At the end of the course, participants should be able to design efficient student-centred digital learning experiences, with a strong focus on meeting the needs of learners across the movement. 

List of contents

• May 24 – using ADDIE for instructional design 
• May 31 – eLearning project management 
• June 7 – developing the blueprint 
• June 14 – designing activities on Tembo 
• June 21 – embracing disability - disability awareness for learning
• June 28 – accessibility for inclusive online learning (WCAG)
• July 5 –  developing and/or translating a course on Tembo 
• July 12 – universal design for learning (UDL) 
• July 19 – understanding learner variability 
• July 26 – reports 

Methodology

Weekly 45-minute-long workshops. pre-workshop questionnaires and/or readings, and post-workshop materials, together with engagement in a new Teams Channel devoted to sharing best practices. 

Evaluation

At the end of each module there will be a quiz linked to the workshop, and to the materials provided. 80% success in each quiz is required to be awarded certification.

Certification

Upon completing all activities on Tembo and attending every 10-workshop series, participants will be awarded a badge and a certificate. 

Enrolment