About this resource
How to lead with care is a psychosocial toolkit for people managers to care for their teams, prevent and address distress.
As it may be challenging to both lead projects and a team, particularly in highly unpredictable, complex contexts and under time pressure, this toolbox aims to support people managers in leading their teams with care.
Other resources
Learning objectives
The objective of this toolbox is to equip people managers with tips:
- to promote team wellbeing,
- to feel more confident,
- to intervene adequately when supporting staff in distress.
List of contents
- How can I promote well-being and prevent distress in my team?
- What is my role as a people manager when a team member shows distress?
- What are red flags of distress to be attentive to?
- When to intervene?
- How can I help make a person in distress feel comfortable and understood?
- How can I explore a person’s challenges?
- How to react when a person refuses to talk, denies or minimises the issue?
- What to do when a person is distressed due to a personal issue?
- What can I do as a people manager to help?
- What to be self-aware of when helping someone in distress.
- Self-care to care for others.
- What if I need advice and support?