About the course

Basic Humanitarian Negotiations goes through simple key aspects of Humanitarian Negotiation for MSF.

This self-study course provides very basic content through two animated characters, who explain in 4 videos the elements needed to enhance the competences and skills related to preparing, planning, conducting a negotiation with explanatory graphics.

Although we recommend that the course be taken sequentially, each video is a stand-alone capsule that can be consulted depending on the topic, so you can access the modules in any order and adapting it to your availability.  Completing the training and doing the quizzes should take 1h.30 hours including enough time for reflection and reading complementary materials.

This course is the step 1 of a wider package of learning solutions to increase Negotiation competences

 

Target audience

The Basic Humanitarian Negotiations audience are logisticians, drivers, admins, nurses, supply officers, doctors and Locally recruited staff involved in basic roles of negotiation, at project or capital level.

 

Duration

This course should take a maximum of 1.5 hours including time for reflection and reading complementary materials.

Learning objectives

Module/Course Main Goal(s):

• To provide basic knowledge about negotiation techniques in MSF
• To reflect on team composition while going to a negotiation for MSF
• To prepare the teams for humanitarian negotiations
• To establish a conductive environment while negotiating
• To be able to manage a tense situation and de-escalate

List of contents

• Module 1: Humanitarian Negotiation in MSF
• Module 2: Building and Preparing MSF Teams
• Module 3: Create Conducive Environments and Build the Relation
• Module 4: Be Ready for the Tension: De-escalation Protocol
• Module 5: Internal post-negotiation steps

Methodology

This self-learning course will last about 1.5 hours, which includes watching videos explaining the content through two characters, taking self-assessment tests, and consulting the material documents for each module. Each video is a stand-alone capsule that can be consulted depending on the topic that needs to be addressed.

 

Evaluation

In order to pass this course, participants will have to watch all the videos in each module and complete all the quizzes.                                                                                                                                                                                                                                                       

Certification

After successful completion of this course, participants will receive a certificate and a digital badge awarded by MSF.

 

Enrolment

Self-enrolment. You can register yourself by clicking on the "Enrol me" button.

 

Release & update

The course was launched on July 7, 2023.

We inform you that this is the second version of the basic Negotiation Course. 

OC Validation

This course is an extract from the Advanced Humanitarian Negotiations course, which was developed and validated by OCA, OCB, OCG and OCBA.

Technical considerations

The course can be completed on a computer, laptop or tablet. However, this can also be possible on a mobile if the screen size is large enough.