Management and Leadership

PMC/IMMC

About the Course

In this course, you will learn in an interactive and reflective way how to apply different management tools and concepts to be able to have an impact on the quality and the efficiency of the medical programs in your project.

HOW TO ENROL

Note: this is only compulsory information for courses that are manual enrolment or require enrolment key, in which case it should be clear to the user exactly who to contact. 

Only candidates who have been validated to be in the PC/MTL pool will be invited to the PCM/IMMC. For more information as to how to get validated for the pool, please contact your career or pool manager. 

If you are part of one of these pools and have yet to receive an invite for the next PMC/IMMC, please follow the application process below: 

For all staff currently in mission at the time of application: 

For personal advice on your career and L&D possibilities, please contact your: Line Manager (Locally recruited staff) HRO/Career Manager (International mobile staff). If you want to apply for a course, discuss this with your Line Manager. They in turn will discuss with the HR Coordinator (HRCo). After initial approval in the mission, you should complete the online application form. After submitting your application via this form, make sure that the required recommendation letter is sent to Amsterdam.DevelopmentOfficer@amsterdam.msf.org Please ask the person who needs to recommend you for this course (as stated in the course brochure or announcement per specific course), to write the recommendation letter. The L&D Manager or HRCO will then send this to Amsterdam.DevelopmentOfficer@amsterdam.msf.org

For staff on international mobile staff in between missions at the time of application: 

For personal advice on your career and L&D possibilities, please contact your HRO/Career Manager. If you want to apply for a course, discuss this with your HRO/Career Manager who will discuss with the OCA Pool Manager. Please ask your Career Manager to write the recommendation for you for this course (as stated in the course brochure or announcement per specific course). Your Career Manager will send this to the Amsterdam.DevelopmentOfficer@amsterdam.msf.org

CERTIFICATION

Candidates will be given face-to-face certificates. Also, they will receive a badge upon completion for each knowledge area (PMC / IMMC).

WHO IS THIS COURSE FOR?

You are a PC, an MTL, Nursing Director, Clinical Director or Hospital Coordinator or you will be assigned to one of these positions within 6 months after this course, and you have not attended a previous PMC or IMMC.

Learning Objectives

PCs will learn about:

  • Their role within the Country Management Team (CMT)
  • MSF OCA’s values and strategic planning in your project
  • Leadership and people management, including the OCA Leadership value framework
  • Negotiation skills
  • Context, other actors and situation analysis
  • Emergency response
  • Humanitarian affairs
  • Project planning
  • Monitoring and reporting
  • Resource management
  • Security management
  • Communication at project level
  • Working in the PC-MTL tandem 

MTLs will learn about: 

  • How to lead the medical team towards its medical project objectives
  • How to assess, analyse, plan, implement, monitor and evaluate (emergency) medical programmes according to medical needs
  • Medical facility requirements in the project and its effect on quality of care; supervising the facility components based on set criteria’s
  • How to supervise and monitor medical quality in the project, roles and responsibilities with regards to medical incident policy; handling ethical dilemmas

List of Contents

Block 1 Strategy & Vision

  • Strategic Plan
  • Person-centre approaches to care 
  • Ethical dilemmas recorded presentation 
  • Organisational Structure eLearning 
  • Intervention Logic eLearning 
  • The Framework eLearning 
  • Tools RACI DADIE 
  • Tools Authority & Delegation eLearning 
  • Identity/Values/SP (90), Medical Ethics (90) 
  • Intro: Case Study
    Introduce Key Challenge 

Block 2 Leadership

Block 2 People Management

  • RBU Readings (On file) 
  • CoC eLearning (30) and Responsible Behaviour Introduction for Mission Management Roles (30) 
  • RBU (90), DEI (90) 

Block 3 & 4 Self-Paced Week (PCs)

  • Project Planning eLearning 
  • MEAL eLearning 
  • EPREP Planning: Mission Level eLearning 
  • EPREP Planning: Project Level eLearning 
  • Safety and Security Plan 
  • Organisational Responsibility and Mitigation 
  • Intro to Advocacy eLearning 
  • Comms Readings 
  • Review Compliance & Ethics Framework (linked to MEAL) 

Block 3 & 4 Self-Paced Week (MTLs)

  • Project Planning eLearning 
  • MEAL eLearning 
  • EPREP Planning: Mission Level eLearning 
  • EPREP Planning: Project Level eLearning 
  • Fundamentals of Quality Care 
  • Quality Improvement in Healthcare 
  • Imaging Recorded Presentation 
  • Biomed Recorded Presentation 
  • Pharmacy & Stock Mgmt reading 
  • Lab Recorded Presentation 
  • Review Compliance and Ethics Framework (linked to MEAL) 

Block 3 Running your project (PCs) 

  • Project Planning (Problems, objectives, log frames) 
  • Monitoring, Evaluation, Accountability, Learning (MEAL) 
  • Resource Management 
  • Emergency Response and Mass Casualty Planning 

Block 3 Running your project (MTLs) 

  • Project Planning (Problems, objectives, log frames) 
  • Monitoring, Evaluation, Accountability, Learning (MEAL) 
  • Epi/Data 
  • Pharmacy Management 
  • Emergency Response and Mass Casualty Planning 

Block 4 Applied operations (PCs)

  • Context Analysis & Actor Map 
  • Negotiation 
  • Case study 
  • Communications and Advocacy 
  • Security Management 
  • Evening Discussion - SAC 
  • PSCU 
  • Key Challenge 

Block 4 Applied medical operations (MTLs)

  • Health Promotion and Community Engagement
  • Infection Prevention Control & Antimicrobial Resistance
  • WatSan 
  • Negotiation 
  • Case study 
  • Medical Quality & Patient Safety 
  • Nutrition 
  • Mental Health 
  • Vaccination 
  • Paediatrics 
  • HIV/TB 

  • Surgery 
  • Sexual and Reproductive Health
  • SGBV 
  • F2F w/ Advisors on key challenges 
  • Evening Discussion - SAC 
  • PSCU 
  • Key Challenge