Crisis Management for Team Leaders

About the Course

Crisis Management for Team Leaders is an online course that covers key aspects of crisis management and the role of team leaders.

It aims to build a foundation over which to learn the basics of managing a crisis in synchronous learning solutions that will be announced.


This course is aimed at top level people in the organisation, in HQ, the field, and at home, who may occupy the position of crisis team leader or deputy, either in HQ or in the field.

Learning Objectives

Upon completing this course, participants will be able to: 
  • identify key aspects of crisis management (CM), 
  • perform the key functions of their role, and 
  • generate a feeling of inclusion in a pool of crisis team leaders.

List of Contents

  • Key definitions and principles
  • Crisis management model
  • Priorities at the start
  • Preparedness  
  • Team management and roles
  • Key stakeholders
  • Information management


Participants will be awarded with a badge upon successfully achieving 80% in the final quiz. 


This course will be proposed to the staff selected to participate in the pool of crisis management team leaders.