General
Topic outline
- General
- Introduction
Introduction
The Learning & Development department of OCB created and gathered learning contents so that MSF employees can develop their management skills.
Each module below includes a theoretical model, an explanatory video, a short interactive classes via Kayaconnect website, an individual work and a visual reminder, as well as a peer learning sesison plan.
A French version of this page is available here. / Une version en français de cette page est disponible ici.
For more resources and inspiration, visit the People Management Library, where you will find dozens of various resources on all topics useful for People Managers!And come and join us in Peer Learning sessions, to discuss about the topics below and exchange your experiences! Click here to find the schedule and to register. - Module 1- Balancing Roles and Priorities
Module 1- Balancing Roles and Priorities
Learn to balance tasks, team and individuals to reach high performance. This module lasts 25 minutes.
This document will automatically download. We offer you the opportunity to work on your own management and see what could be improved. It is personal and individual, you don't have to return it to anyone!
- Module 2- Adapting your leadership style
Module 2- Adapting your leadership style
Different leadership styles exist, learn to adapt yours to your team members. This module lasts 75 minutes (without external e-learning).
To access the external E-learning, you'll need to set up a Kaya Connect account (visit https://kayaconnect.org), and then login after clicking on the linkThis document will automatically download. We offer you here the opportunity to work on your own management and see what could be improve. It is personal and individual, you don't have to return it to anyone!
- Module 3-Time Management
- Module 4- Assertive Communication
- Module 5- Giving Feedback
Module 5- Giving Feedback
This session will give you some tips for constructive feedbacks. The module lasts about an hour.
This document will automatically download. We offer you here the opportunity to work on your own management and see what could be improve. It is personal and individual, you don't have to return it to anyone!
- Module 6- Active Listening
- Module 7- Managing Conflict
Module 7- Managing Conflict
Learn to manage conflict, to open conversations and to handle tricky situations. It lasts about one hour and a half.
This document will automatically download and need to be completed. We offer you here the opportunity to work on your own management and see what could be improve. It is personal and individual, you don't have to return it to anyone! To know what each style refer to, please refer to the Five Conflict Handing Modes document.
- Module 8- Strengthening your team
- Module 9- Delegating Tasks
- Module 10- Performance Management System
- Module 11- Leading Efficient Meetings
- Module 12- Developing Team Members
Module 12- Developing Team Members
One of your role as a People Manager is to develop your team members to improve their competences and performance. During this module, you will learn more about principles of adult learning and the different ways you can support the development of your team members. This module should take about 7 hours.
- Module 13- Strengthening Team Identity
- Module 14- Leading an After Action Review
Module 14- Leading an After Action Review
Sometimes...things don't go as planned. Rather than blaming team members or identify a culprit, approach this situation with curiosity and support your team to draw lessons to work better in the future. After Action Review can also be led after successful performance, to identify what worked well and should be replicated in the future. This module will take you 35 minutes
- Module 15- Managing Stress: Myself and My Team
Module 15- Managing Stress: Myself and My Team
Stressful situations happen often in MSF. This module will provide you with some resources to understand better the causes and address symptoms of stress in you and others. Some of the resources were developped in response to the Covid pandemics but their contents is useful at all times. This module should take 2 hours.
- Module 16- Managing Change
Module 16- Managing Change
Implementing a change is easy; making it a success is more difficult. In this module, you will know more about the difference between change and transition, and a change manaement model to ensure that your team is an actor and not a victim of change. This module should take you one hour.