If you want to solve/transform conflicts in your team in a constructive way, what is the most important skill you will use and why?

If you want to solve/transform conflicts in your team in a constructive way, what is the most important skill you will use and why?

 
DAVIDE ZOUNGRANA
Re: If you want to solve/transform conflicts in your team in a constructive way, what is the most important skill you will use and why?
by DAVIDE ZOUNGRANA - Friday, 20 January 2023, 2:01 PM
 

For solving conflicts, the manager needs to be neutral; be a good listener. Take time to listen and analyze all the situation related to the problem; don’t be emotional and make sure that the communication is done in the good way be respectful for the 2 parts. Transparency and open communication are needed.