Please share your insights below!
If you want to solve/transform conflicts in your team in a constructive way, what is the most important skill you will use and why?
If you want to solve/transform conflicts in your team in a constructive way, what is the most important skill you will use and why?
Solving it is not always easy,
specially in projects where you share with "variables" that are not always easy to solve.
Normally for me, the communication with the team is very important, for undestand and find the solve way, certainly with active listening,
Strategies to understand the problematic situation in the best possible way with the aim of finding the best solution to solve the problem.
Cooperation is very important between all team members.
For me, it varies to the given context.
In a team, conflict solving/transforming can be constructively done by adapting the compromising mode.
compromising goes halfway in both assertiveness and Cooperativeness.
For me, keeping the team together in high spirit is key. In addressing conflict issues between/among members in a team, the issues can be addressed more directly, avoiding much in-dept as collaboration mode. Seeking to find a sum plus game in the team with regard transforming conflict shall be my out most target.
It is but essential to use assertiveness dimension, reason being, as a manager your concern is the team and the set objectives. seeking unity and common understanding in the team must be paramount.
for me, conflict can happen at any time with any person but it matters ways to use and solve, therefore, I would like to primarily understand the root cause of the problem(remember sometimes it is difficult to even get the real cause), then, there always rules, customs and laws/procedures to be used with the problems at any level of community/country or NGOs
For me I think it depends on the nature of the conflict. This may call for the different conflict resolution strategies to be applied as long as the team stays highly motivated and conflict is resolved.
It depends very much on the complexity of the conflict, but in general I think there are three important skills in resolving any conflict: One: to be assertive, so the goal here is not to win or to give control to others so as not to confront, but to reconcile in a fair way. Two: To set aside the emotions that invade us at the moment in order to be objective (I would call it maturity) and three: To see the conflict as an opportunity to learn, i.e. have a supportive attitude and want to help.
This is not easy, especially since not everyone is on the same page, but that is what it is all about.
In my opinion, to solve conflicts, you need to be neutral and be a good listener. You need to take time to listen and analyze each point and not being emotional about the situation or issue.
However, we can avoid this by enhancing communication between teams, having an open, respectful way of communicating; non-violent. This way, when there is open and transparent communication, then you mitigate any kind of conflict that may arise.
For solving conflicts, the manager needs to be neutral; be a good listener. Take time to listen and analyze all the situation related to the problem; don’t be emotional and make sure that the communication is done in the good way be respectful for the 2 parts. Transparency and open communication are needed.