General Objective:

The participants will have an in-depth overview of MSF-OCBA IT, which aims to empower the ICT focal points and users and prepare for ICT tasks in Emergencies.

Target Group:

ICT Officers as they hold the ICT responsibility in the missions

Time Required:

• Between 5 and 10 hours. 

By the end of the training, participants will be able to:

• Understand MSF Mission and Principles. Understand the MSF-OCBA operational structure. Be able to define the FICT unit inside MSF-OCBA.
• Choose the best connectivity type to implement in MSF-OCBA missions and new project sites.
• Establish a point-to-point internet connection from one site to the other.
• Understand roles, responsibilities and primary documentation on Information Security in MSF-OCBA
• Identify Information Security related setups
• Know the role of ICT officers in Security Incidents
• Configure the Meraki network devices.
• Configure and troubleshoot all Radio equipment used in MSF-OCBA Missions.
• Set up a complete radio network.
• Understand the components of a VSAT and define steps to detect and solve VSAT-related issues.
• Choose the most suitable setup for emergencies/interventions
• Reduce identification and resolution time for common issues.
• Know how to help users to get the most from the system by offering training.
• Enrol mobile devices on Intune Platform for Mobile Devices Management.
• Navigate through the ZENIT platform and utilize it as a Knowledge Base

List of topics

• Introduction to the FICT 
• Networking
• Meraki
• Point to Point connectivity (UBQT)
• Information Security
• Mobile Device Management
• VSAT
• Radio & Satellite Phones

Pre-requisites:

• Good command of the language
• Commitment to training other users at mission level after completion of the training

Learning Approach:

• Online and F2F sessions (Hybrid Model) with a high focus on hands-on training (learning by doing)

Evaluation

Enrolment